Author: patrik bronner

RCS Verified Sender ID: How to build trust with verified senders

Mobil kommunikation har under lång tid varit centrerad kring enkla, textbaserade avsändare. För slutanvändaren innebär det ofta en osäkerhet, där man tvingas lita på ett anonymt virtuellt nummer eller en overifierad textavsändare. I takt med att nästa generations mobilmeddelanden, RCS (Rich Communication Services), rullas ut på bred front globalt, introduceras en funktion som i grunden […]

Interactivity with Suggested Actions and Replies

```json{ "type": "message", "text": "Would you like to proceed with your order?", "suggestedActions": { "actions": [ { "type": "imBack", "title": "Yes", "value": "Yes" }, { "type": "imBack", "title": "No", "value": "No" } ] }}```

In previous articles, we have gone through the journey from SMS to RCS, Universal Profile, architectural differences, and how we build visual carousels. Now it is time to look at how we actually get the user to do something. With Suggested Actions & Replies, we take the step into pure interactivity. This is how we transform a passive message […]

RCS Rich Cards – The Complete Guide

RCS Rich Card Carousel illustration

Communicating with customers today is about more than just text. With RCS Rich Cards, you can send interactive and visually appealing messages directly to the recipient's default messaging app. In this guide, we walk through how to use our API to send RCS Rich Cards and Carousels – the tools that transform a simple message into a […]

From SMS to RCS – A guide to next-generation mobile communication

RCS Business Messaging Compared to SMS

In recent decades, SMS has been the undisputed backbone of digital communication. Its simplicity and nearly 100 percent reach have always been its strength. But as user expectations change, plain text is no longer always enough. This is where RCS (Rich Communication Services) enters the picture: an upgrade that transforms the messaging app into an interactive platform. […]