Deep dive into the technology behind RCS_
How does RCS work? How do you create an optimal payload for Rich Cards? Read our articles to dive deep into RCS technology and get hands-on tips on how to implement RCS in the best way.

Measure engagement with RCS: Read status and real-time KPIs beyond SMS
For decades, SMS has been a reliable, but extremely quiet, channel. You send a message and you (hopefully) receive a delivery confirmation (”Delivered”) from the operator – but afterwards it’s a ”black box”. Has the customer actually opened the message? Are they responding right now? With the older SMS technology, this is completely missing.

From MMS to RCS: Send high-resolution media and PDF
The way companies communicate with their customers on mobile is undergoing a crucial transformation. Where text messages were previously limited to simple characters or heavily compressed MMS, today's customer journeys require crisp images, instructional videos, PDFs, and contact cards that can be saved with a single click. For over two decades, MMS has been the primary

RCS Verified Sender ID: How to build trust with verified senders
Mobile communication has long been centered around simple, text-based senders. For the end user, this often involves uncertainty, forcing them to rely on an anonymous virtual number or an unverified text sender. As the next generation of mobile messaging, RCS (Rich Communication Services), is being rolled out on a broad front globally, it introduces
![```json{ "type": "message", "text": "Would you like to proceed with your order?", "suggestedActions": { "actions": [ { "type": "imBack", "title": "Yes", "value": "Yes" }, { "type": "imBack", "title": "No", "value": "No" } ] }}```](https://rcs-api.com/wp-content/uploads/2026/09/suggested-action-json-code-300x218.webp)
Interactivity with Suggested Actions and Replies
In previous articles, we have gone through the journey from SMS to RCS, the Universal Profile, architectural differences, and how we build visual carousels, now it is time to look at how we actually get the user to do something. With Suggested Actions & Replies, we take the step into pure interactivity. This is how

RCS Rich Cards – The Complete Guide
Communicating with customers today is about more than just text. With RCS Rich Cards, you can send interactive and visually appealing messages directly to the recipient's default messaging app. In this guide, we walk through how to use our API to send RCS Rich Cards and Carousels – the tools that

From SMS to RCS – A guide to next-generation mobile communication
Over the past few decades, SMS has been the undisputed backbone of digital communication. Its simplicity and nearly 100 percent reach have always been its strength. But as user expectations change, plain text is not always enough. This is where RCS (Rich Communication Services) enters the picture: An upgrade that transforms